Terms of service

Last Updated: September 3, 2026

Welcome to Cetanelle. These Terms of Service (“Terms”) establish the conditions that apply when you visit, browse, or make a purchase through Cetanelle.com.

By accessing or using our website, you acknowledge that you have read and understood these Terms and agree to follow them. If you do not agree with any part of these Terms, please do not use our website or place an order.

1. About Cetanelle

Cetanelle.com is operated by Cetanelle.

In these Terms, “Cetanelle,” “we,” “our,” and “us” refer to Cetanelle. References to “you” or “your” mean any visitor, customer, or other individual using our website.

These Terms apply to your use of our website and to purchases made through Cetanelle.com.

2. Eligibility

By using Cetanelle.com or placing an order, you confirm that you are at least 18 years of age or otherwise have the legal ability to enter into binding agreements under the laws applicable to you.

If you are not legally able to enter into a binding agreement, you should only use the website with the involvement and permission of a parent or legal guardian where permitted by applicable law.

3. Website Content and Intellectual Property

All content displayed on Cetanelle.com, including photographs, product images, logos, names, graphics, artwork, designs, text, layouts, and other materials, is owned by Cetanelle or used by us with appropriate authorization.

Our website content may be protected by copyright, trademark, and other intellectual property laws.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, copy, distribute, alter, republish, sell, or commercially exploit our website content without prior written permission from Cetanelle.

4. Products and Descriptions

We make reasonable efforts to present our products and their details as accurately as possible. However, product photographs, mockups, colors, textures, measurements, and other visual representations may vary slightly from the physical product.

Colors may also appear differently depending on your monitor, phone, tablet, or other display.

Product specifications, designs, pricing, availability, and other information may be updated or corrected at any time.

We reserve the right to change, replace, suspend, or discontinue any product without prior notice.

5. Availability and Limited Releases

Certain Cetanelle products may be released in limited quantities.

Because availability may be intentionally limited, we cannot guarantee that a particular item will remain available or return after selling out.

We may also establish reasonable purchase limits for individual customers, households, or orders when necessary.

6. Orders and Payments

When you submit an order through Cetanelle.com, you are requesting to purchase the products selected during checkout.

An order is not guaranteed to be accepted until it has been successfully processed and confirmed by Cetanelle.

We may refuse, cancel, or adjust an order when appropriate, including when a product becomes unavailable, an incorrect price or product description is displayed, payment cannot be verified, or an order appears to involve unauthorized or fraudulent activity.

All applicable prices are displayed during the purchasing process. Payment must be completed using one of the payment methods offered at checkout.

If we cancel an order after payment has been received, any eligible refund will be issued according to our applicable refund policy.

7. Shipping and Delivery

Shipping destinations, available delivery methods, estimated delivery times, and shipping charges are provided through our Shipping Policy and during checkout where applicable.

Estimated delivery dates are not guaranteed and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, holidays, or other unexpected events.

Customers are responsible for providing complete and accurate shipping information when placing an order.

For additional information, please review our Shipping Policy.

8. Returns, Refunds, and Exchanges

Our policies regarding returns, refunds, and exchanges are described in our Return & Refund Policy.

Eligibility, applicable deadlines, product conditions, and return procedures may vary depending on the circumstances of an order.

Customers are encouraged to review the Return & Refund Policy before making a purchase.

9. Website Availability and Liability

We work to keep Cetanelle.com available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, completely error-free, or free from technical problems or security risks.

To the maximum extent permitted by applicable law, Cetanelle will not be liable for indirect, incidental, special, consequential, or other damages resulting from your use of our website or products.

Nothing in these Terms is intended to remove or restrict any rights or liabilities that cannot legally be excluded under applicable law.

10. Privacy and Personal Information

When you use Cetanelle.com, certain information may be collected and processed in connection with your visit, account, or purchase.

Our handling of personal information is explained in our Privacy Policy, which describes the types of information we may collect, how that information is used, and the measures we take to protect it.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted according to the laws of the United States of America, without giving effect to principles that would require the application of another jurisdiction’s laws.

Any dispute arising from or relating to these Terms, Cetanelle.com, or a purchase made through our website will be handled in accordance with the applicable laws and courts of that jurisdiction, to the extent permitted by law.